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Drogmi Buddhist Institute Merchant Policies

Drogmi Buddhist Institute Merchant Policies

Who We Are

 

The legal entity is:  Drogmi Buddhist Institute (NSW)  Incorporated.

We transact business under our legal name and no other.

/Drogmi, DBI, Drogmi Buddhist, Drogmi BI, Kamalashila Tibetan Buddhist Centre and KTBC are all names which are sometimes used to refer to the organisation./

 

Where We Are

 

Our physical location is the:

Kamalashila Tibetan Buddhist Centre

9000 Princes Highway

Tilba Tilba   NSW   2546 AUSTRALIA

 

Our Australian Business Number

 

Our Australian Business Number is:  86 441 480 386

Currency

 

All monetary values on this website are expressed in Australian Dollars (AUD$ / AU$).

 

Contact Point for Financial Transaction Enquires and Support

 

For any difficulties encountered with financial transactions on this website, please contact us here:

T: +61 2 8005 1757

e: info@drogmi.org.au mailto:info@drogmi.org.au and
accounts@drogmi.org.au mailto:accounts@drogmi.org.au

 

Refund Policy

 

Please choose carefully.  DBI does not provide refunds just because of a change of mind, or a mistake is made.

However, if a genuine reason exists (eg:  cannot attend a Retreat due to accident or illness), please contact us at the above email addresses and explain your situation.  We will be only too happy to refund your payment.

Be aware that if expenses have been incurred (eg: we’ve already purchased food for you for a Retreat) we may need to keep some of your money, but we will discuss this with you and come to a mutually satisfactory agreement before doing so.

 

Security

Financial transactions on this website are conducted through the secure Westpac-hosted server “PayWay.”  No card data is retained by Drogmi Buddhist Institute (NSW) at any stage during or after processing,

 

Shipping / Delivery

We deliver products using Australia Post services.  Delivery to anywhere in Australia (to a maximum of weight of 5 kg) is included in the purchase price of the product.

Orders are shipped within 72 hours of receipt. If we expect a delay in shipping we will notify you.

Please allow 7 working days after shipping for Australia Post delivery.

For packages over 5 kg within Australia and for all International purchases we will obtain an estimate from Australia Post and let you know prior to shipping.  If the estimate is acceptable, we will ask you pay that cost before we ship your consignment.

If you want your consignment shipped by Courier, or wish to collect it in person, please let us know.

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